Just checking if you received my email how to#

I recently engaged in a live chat on ASOS because I needed to find a pair of shoes for my cousin’s wedding.

If a prospect is in doubt and not sure what exactly they’re looking for, providing additional product recommendations can be effective. It depends on the individual prospect you’ve been in touch with and what your conversation was about. So, what types of personal handwritten emails should you send? You can even create message templates for your manual emails to increase efficiency (I’ll explain later so keep reading). Manual follow-up emails are not that time-consuming and they can have a great effect on your conversion rate and customer satisfaction. We focus so much on automating everything that we sometimes forget the power of a handwritten message, or in this case-a handwritten email.

Just checking if you received my email how to#

There are many different types of follow-up emails you can use, and in this post, I’ll take you through the best of the best in terms of email design and show you how to use them to your advantage.

In fact, 68% of US online shoppers engage with live chat features and even more engage with businesses through call and email.īut what many businesses fail to realize, is the massive potential the follow-up email has as an extension of your conversation.įollow-up emails work because they are highly relevant to the individual recipient, and they have the potential to not only generate tons of revenue, but also to improve the user experience, and keep your business top of mind. Just because they completed their purchase or didn’t buy at all, they shouldn’t be left alone. This type of email is sent whenever a prospect or customer has engaged in a conversation with you or taken a certain action of engagement on your website. It’s difficult for businesses to send relevant emails to their audience because you can’t always be sure that every single person on your segmented list will find your email relevant.īut there’s one email that’s more relevant than most: According to research by RaptMedia, 63% of consumers say they’d think more positively of a brand if it gave them content that was more valuable, interesting or relevant.